Política de envío
Last updated: 30 October 2026
Free shipping
Shipping is currently free on all orders. This promotion may change in the future; in any case, the applicable shipping cost is always shown on the checkout page before you confirm your purchase.
Where we ship
We ship to Europe, the United States, Canada, the United Kingdom, Australia and New Zealand, Latin America, Asia and many other countries around the world.
The easiest way to check if we deliver to you is to add a product to your cart and enter your address at checkout: if your country appears there, we ship to it, and you will see the final price in your local currency. If your country is not available, write to us at soporte@apexmotoclub.com before buying and we will check it for you.
Prices and currency
Our base prices are set in euros (€). When you shop from outside the eurozone, prices are automatically shown and charged in your local currency at the current exchange rate, so the amount may look slightly different from the euro price you may have seen in an ad or on another page.
Delivery times
Order preparation: 1-3 working days from payment confirmation. After that, transport usually takes approximately:
- Spain and the rest of Europe: 5-10 working days.
- United States and Canada: 7-15 working days.
- Rest of the world: 10-20 working days, depending on the destination.
Delivery times are estimates and may be longer during high-demand periods (Black Friday, Christmas), public holidays, customs inspections or for reasons beyond our control. If your order includes several products, they may arrive in separate packages.
Taxes, customs and duties
- European Union: all prices include applicable VAT.
- Countries outside the European Union (for example, the United States, Canada, the United Kingdom, Switzerland, Norway, Australia or Latin American countries): the order may be subject to duties, import taxes or customs handling fees of the destination country. These charges are not included in the price, do not depend on us and are the customer's responsibility. If you refuse the package because you have not paid them, the product amount will be refunded minus the shipping and return costs incurred.
- Brazil: customs requires the recipient's CPF (tax ID) and date of birth. You can add them in the extra information field at checkout, or reply to your order confirmation email with them. We cannot ship the order until we receive these details.
Order tracking
When your order ships, you will receive an email with the tracking number. You can also check the status at any time in the Track your order section of our website. Shipping is carried out by different couriers depending on the destination.
Delivery address
Check your address carefully before confirming the order. If you spot a mistake, write to us as soon as possible at soporte@apexmotoclub.com; we can correct it as long as the order has not been prepared. If our system detects a possible problem with your address, we may contact you by email to confirm it before shipping. We are not responsible for delays or losses caused by an incorrect address provided by the customer.
Delays, lost or damaged packages
If your order has not arrived after 15 working days (Europe), 20 working days (United States and Canada) or 30 working days (rest of the world), or you receive it damaged, write to soporte@apexmotoclub.com with your order number (and photos, if damaged). We will investigate with the courier and, if the loss or damage is confirmed, we will send you a new product or refund the full amount.